Privacy policy

Last updated: 30 July 2026

At SPENBE we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use and share your information when you visit our online store, make a purchase or contact us.

Our store is powered by Shopify Inc., which allows us to offer a secure, functional and personalised shopping experience.

1. Who is responsible for processing your data?

Name: Débora Rocío Rodríguez Hernández

Registered address: Av Països Catalans 77, 43205 Reus, Tarragona, Spain

Tax ID: 60740306C

Contact email: info@spenbe.com

Phone: +34 645 394 621

2. What personal data do we collect?

Depending on how you interact with our store, we may collect the following:

  • Identifying data: first name, surname, address, email, phone number.
  • Payment and billing data: payment method, transaction number, bank or card information.
  • Account information: username, password, settings and preferences.
  • Information about your purchases: products viewed, added to basket, orders, returns.
  • Technical data: IP address, browser, device, cookies and activity on the site.
  • Communications: messages sent to our customer service.

We do not collect sensitive data (such as health or political views).

3. How do we obtain your data?

Your data may reach us through:

  • Purchase or contact forms in our store.
  • Browsing the website (via cookies).
  • Interaction with our email campaigns or social media.
  • Shopify, our technology provider, which processes part of your data in order to run the online store.

4. What do we use your data for?

We use your personal data to:

  • Process and ship your orders.
  • Manage your account in our store.
  • Handle enquiries, returns or incidents.
  • Send marketing communications (if you have given us permission).
  • Improve your shopping experience and personalise suggested products.
  • Comply with our legal obligations.

5. Do we share your data with third parties?

We only share your data when strictly necessary:

  • Shopify Inc., as the platform hosting our store.
  • Logistics providers (to ship products).
  • Payment services (such as Stripe, PayPal or others).
  • Digital marketing tools (if you have accepted cookies or communications).
  • Legal authorities, where required by law.

We never sell your data, and we never share it without justification.

6. Where is your data stored?

Your data may be transferred to and stored outside the European Economic Area (EEA), particularly in Canada and the United States, where Shopify is based. In those cases we make sure appropriate legal safeguards are in place (such as EU-approved standard contractual clauses).

7. How long do we keep your data?

We only keep your personal data for as long as necessary to:

  • Fulfil the purposes for which it was collected.
  • Handle any claims or legal requirements.
  • Comply with tax and accounting regulations.

Once those periods end, it is securely deleted.

8. What rights do you have?

Under the GDPR, you may exercise the following rights:

  • Access your personal data.
  • Rectify inaccurate or incomplete information.
  • Request erasure of your data.
  • Restrict or object to the processing of your data.
  • Port your data to another provider or service.
  • Withdraw your consent where processing is based on it.

To exercise them, write to us at info@spenbe.com.

You may also lodge a complaint with your local data protection authority. If you live in the EU, you can consult this list of authorities.

9. Cookies and similar technologies

We use cookies to improve your browsing experience, analyse how the site is used and show you personalised advertising. You can set your preferences in our cookie settings.

10. Minors

Our products and services are not aimed at anyone under 16. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has given us information, contact us and we will delete it.

11. Changes to this policy

We reserve the right to amend this Privacy Policy when necessary. We will publish the updated version on this page, showing the date of the last update. We recommend reviewing it periodically.

12. Contact

If you have questions about this policy or about how we use your personal data, you can write to us at:

Address: Av Països Catalans 77 esc b 3-3, 43205 Reus, Tarragona, Spain

Email: info@spenbe.com

Phone: +34 645 394 621